Privacy Policy
Privacy Policy
Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This applies only insofar as no other information is given in the following processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.
Contact
Controller
Contact us if you wish. The controller for data processing is: Ellbee Tierbedarf, Plauenschestraße 29, 08209 Auerbach Deutschland, 01726585627, kontakt@ellbeetierbedarf.com
Proactive customer contact by email
If you proactively contact us for business purposes by email, we collect your personal data (name, email address, message text) only to the extent provided by you. Data processing serves the purpose of processing and responding to your contact request.
If the contact serves to carry out pre-contractual measures (e.g., advice on purchase interest, quote generation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation.
We use your email address only to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Orders
Payment service providers
Use of PayPal Check-Out
We use the PayPal Check-Out payment service from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. Data processing serves the purpose of enabling you to pay via the payment service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal or "Pay Later" via PayPal, the data required for payment processing is transmitted to PayPal to enable us to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR.
Cookies may be stored, which enable your browser to be recognized. The data processing taking place as a result is based on Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right to object at any time to this processing of your personal data for reasons arising from your particular situation.
Credit card via PayPal, direct debit via PayPal & "Pay later" via PayPal
For individual payment methods such as credit card via PayPal, direct debit via PayPal or "Pay later" via PayPal, PayPal reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. The credit report may contain probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical procedures and whose calculation includes, among other things, address data. Your legitimate interests are taken into account in accordance with legal provisions. Data processing serves the purpose of credit checking for contract initiation. Processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default when PayPal makes advance payments.
You have the right to object at any time to this processing of your personal data based on Art. 6 Para. 1 lit. f GDPR by notifying PayPal, for reasons arising from your particular situation. The provision of data is necessary for the conclusion of the contract with your desired payment method. Failure to provide it means that the contract cannot be concluded with the payment method you have chosen.
Third-party providers
When paying via a third-party payment method, the data required for payment processing is transmitted to PayPal. This processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR. For the execution of this payment method, the data may then be passed on by PayPal to the respective provider. This processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR. Local third-party providers may include, for example:
Invoice purchase via PayPal
When paying via the invoice purchase payment method, the data required for payment processing is first transmitted to PayPal. To execute this payment method, the data is then transmitted by PayPal to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") to enable the contract with you to be fulfilled using the selected payment method. This processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR. Ratepay may carry out a credit check based on mathematical-statistical procedures (probability or score values) using credit agencies according to the process already described above. Data processing serves the purpose of credit checking for contract initiation. Processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default when Ratepay makes advance payments. Further information on data protection and which credit agencies Ratepay uses can be found at https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.
Further information on data processing when using PayPal can be found in the associated privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Use of Shopify Payments
We use the payment service "Shopify Payments" from Shopify International Limited (2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") on our website. Payment processing in this case is carried out by the payment service provider Stripe Payments Europe, Ltd. (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland; "Stripe"). Data processing serves the purpose of enabling you to pay via the Shopify Payments service. By selecting and using an appropriate "Shopify Payments" payment method, the data required for payment processing is transmitted to Stripe to enable us to fulfill the contract with you using the chosen payment method. This processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR.
Stripe reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies. For this purpose, Stripe transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. The credit report may contain probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical procedures, and whose calculation includes, among other things, address data. Your legitimate interests are taken into account in accordance with legal provisions. Data processing serves the purpose of credit checking for contract initiation. Processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default when Stripe makes advance payments.
You have the right to object at any time to this processing of your personal data based on Art. 6 Para. 1 lit. f GDPR by notifying Stripe, for reasons arising from your particular situation. The provision of data is necessary for the conclusion of the contract with your desired payment method. Failure to provide it means that the contract cannot be concluded with the payment method you have chosen.
Further information on data processing when using the Shopify Payments service can be found in Shopify's privacy policy at: https://www.shopify.com/de/legal/datenschutz.
Further information on data processing for payment processing via the payment service provider Stripe can be found in Stripe's privacy policy at: https://stripe.com/de/privacy.
Data Subject Rights and Storage Duration
Duration of storage
After complete contract processing, the data will first be stored for the duration of the warranty period and then, taking into account statutory retention periods, especially tax and commercial law, deleted after the expiry of the period, unless you have consented to further processing and use.
Rights of the Data Subject
Subject to the legal requirements, you have the following rights under Art. 15 to 20 GDPR: Right to information, rectification, erasure, restriction of processing, and data portability.
Furthermore, according to Art. 21 para. 1 GDPR, you have a right to object to processing based on Art. 6 para. 1 f GDPR, as well as to processing for the purpose of direct marketing.
Right to Lodge a Complaint with the Supervisory Authority
According to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.
You can lodge a complaint, among others, with the supervisory authority responsible for us, which you can reach at the following contact details:
Saxon Data Protection and Transparency Commissioner
Maternistraße 17
01067 Dresden
Tel.: +49 351 85471101
Fax: +49 351 85471109
Email: saechsdsb@slt.sachsen.de
Right to object
If the personal data processing listed here is based on our legitimate interest according to Art. 6 Para. 1 lit. f GDPR, you have the right, for reasons arising from your particular situation, to object to this processing at any time with effect for the future.
After an objection has been lodged, the processing of the data concerned will cease unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.
Last updated: 22.10.2024
Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This applies only insofar as no other information is given in the following processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.
Server Log Files
You can visit our websites without providing any personal information.
Each time you access our website, usage data is transmitted by your internet browser to us or our web host / IT service provider and stored in log data (so-called server log files). This stored data includes, for example, the name of the accessed page, the date and time of access, the IP address, the amount of data transferred, and the requesting provider.
The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and improving our offering.
Your data may be transferred to and processed in third countries outside the EU, particularly Canada and the USA. For Canada, an adequacy decision by the EU Commission exists. For the USA, an adequacy decision by the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place on the basis of contractual obligations comparable to the EU Commission's standard contractual clauses.The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and improving our offering.
Contact
Controller
Contact us if you wish. The controller for data processing is: Ellbee Tierbedarf, Plauenschestraße 29, 08209 Auerbach Deutschland, 01726585627, kontakt@ellbeetierbedarf.com
Proactive customer contact by email
If you proactively contact us for business purposes by email, we collect your personal data (name, email address, message text) only to the extent provided by you. Data processing serves the purpose of processing and responding to your contact request.
If the contact serves to carry out pre-contractual measures (e.g., advice on purchase interest, quote generation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation.
We use your email address only to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Orders
Collection, processing, and transfer of personal data for orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to handle your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. Processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR and is necessary for the performance of a contract with you.
Your data may be passed on, for example, to shipping companies, dropshipping or fulfillment providers, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly adhere to legal requirements. The scope of data transmission is limited to a minimum.
Your data may be transferred to and processed in third countries outside the EU, particularly Canada and the USA. For Canada, an adequacy decision by the EU Commission exists. For the USA, an adequacy decision by the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place on the basis of contractual obligations comparable to the EU Commission's standard contractual clauses.Payment service providers
Use of PayPal Check-Out
We use the PayPal Check-Out payment service from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. Data processing serves the purpose of enabling you to pay via the payment service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal or "Pay Later" via PayPal, the data required for payment processing is transmitted to PayPal to enable us to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR.
Cookies may be stored, which enable your browser to be recognized. The data processing taking place as a result is based on Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right to object at any time to this processing of your personal data for reasons arising from your particular situation.
Credit card via PayPal, direct debit via PayPal & "Pay later" via PayPal
For individual payment methods such as credit card via PayPal, direct debit via PayPal or "Pay later" via PayPal, PayPal reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. The credit report may contain probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical procedures and whose calculation includes, among other things, address data. Your legitimate interests are taken into account in accordance with legal provisions. Data processing serves the purpose of credit checking for contract initiation. Processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default when PayPal makes advance payments.
You have the right to object at any time to this processing of your personal data based on Art. 6 Para. 1 lit. f GDPR by notifying PayPal, for reasons arising from your particular situation. The provision of data is necessary for the conclusion of the contract with your desired payment method. Failure to provide it means that the contract cannot be concluded with the payment method you have chosen.
Third-party providers
When paying via a third-party payment method, the data required for payment processing is transmitted to PayPal. This processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR. For the execution of this payment method, the data may then be passed on by PayPal to the respective provider. This processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR. Local third-party providers may include, for example:
- Apple Pay (Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
- Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
Invoice purchase via PayPal
When paying via the invoice purchase payment method, the data required for payment processing is first transmitted to PayPal. To execute this payment method, the data is then transmitted by PayPal to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") to enable the contract with you to be fulfilled using the selected payment method. This processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR. Ratepay may carry out a credit check based on mathematical-statistical procedures (probability or score values) using credit agencies according to the process already described above. Data processing serves the purpose of credit checking for contract initiation. Processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default when Ratepay makes advance payments. Further information on data protection and which credit agencies Ratepay uses can be found at https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.
Further information on data processing when using PayPal can be found in the associated privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Use of Shopify Payments
We use the payment service "Shopify Payments" from Shopify International Limited (2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") on our website. Payment processing in this case is carried out by the payment service provider Stripe Payments Europe, Ltd. (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland; "Stripe"). Data processing serves the purpose of enabling you to pay via the Shopify Payments service. By selecting and using an appropriate "Shopify Payments" payment method, the data required for payment processing is transmitted to Stripe to enable us to fulfill the contract with you using the chosen payment method. This processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR.
Stripe reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies. For this purpose, Stripe transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. The credit report may contain probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical procedures, and whose calculation includes, among other things, address data. Your legitimate interests are taken into account in accordance with legal provisions. Data processing serves the purpose of credit checking for contract initiation. Processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default when Stripe makes advance payments.
You have the right to object at any time to this processing of your personal data based on Art. 6 Para. 1 lit. f GDPR by notifying Stripe, for reasons arising from your particular situation. The provision of data is necessary for the conclusion of the contract with your desired payment method. Failure to provide it means that the contract cannot be concluded with the payment method you have chosen.
Further information on data processing when using the Shopify Payments service can be found in Shopify's privacy policy at: https://www.shopify.com/de/legal/datenschutz.
Further information on data processing for payment processing via the payment service provider Stripe can be found in Stripe's privacy policy at: https://stripe.com/de/privacy.
Data Subject Rights and Storage Duration
Duration of storage
After complete contract processing, the data will first be stored for the duration of the warranty period and then, taking into account statutory retention periods, especially tax and commercial law, deleted after the expiry of the period, unless you have consented to further processing and use.
Rights of the Data Subject
Subject to the legal requirements, you have the following rights under Art. 15 to 20 GDPR: Right to information, rectification, erasure, restriction of processing, and data portability.
Furthermore, according to Art. 21 para. 1 GDPR, you have a right to object to processing based on Art. 6 para. 1 f GDPR, as well as to processing for the purpose of direct marketing.
Right to Lodge a Complaint with the Supervisory Authority
According to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.
You can lodge a complaint, among others, with the supervisory authority responsible for us, which you can reach at the following contact details:
Saxon Data Protection and Transparency Commissioner
Maternistraße 17
01067 Dresden
Tel.: +49 351 85471101
Fax: +49 351 85471109
Email: saechsdsb@slt.sachsen.de
Right to object
If the personal data processing listed here is based on our legitimate interest according to Art. 6 Para. 1 lit. f GDPR, you have the right, for reasons arising from your particular situation, to object to this processing at any time with effect for the future.
After an objection has been lodged, the processing of the data concerned will cease unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.
Last updated: 22.10.2024